Quality Control

Frico's Quality Control Team is stringent in checking every product during production for reliability and performance, removing any item containing the slightest defect.

To further assure you of continuous optimal performance, every Frico product comes with a 2-year warranty (excluding natural wear and tear) compared to 1-year offered by other retailers. That's how committed we are to ensure that you own only the best possible products from Frico.

However, even the best product may can malfunction, and if the Frico product you buy starts giving you trouble when you use it, do contact us at (603) 8941 1828 and we'll be pleased to honour the product's 2-year warranty by repairing the product for free.

Product Repair

Frico offers technical and product repair support to our customers whose purchases are still under warranty It is important that we receive the products' warranty card soon after purchase. Before contacting us, please ensure that the product is used according to the user manual and that it is within the warranty specification and 2-year period.